Frequently Asked Questions
See a list of our FAQs
We gathered the answers to some popular questions below. If you can’t find your question below feel free to contact us, and we’ll be happy to help.
How tall are the marquees?
Letters – 3ft // Numbers – 4ft// Symbols – 3ft-4ft
Where do you deliver to?
We are based out of Yorba Linda and service events that are located in Orange County only.
How long does it take to set up?
We like to give ourself plenty of time based on your event timeline. It usually takes anywhere from 15-45 minutes to set up single level events depending on your rental. Stacked events take anywhere from 45 mins to 1+ hr.
Are the marquees battery operated?
No. Our lights plug into each other and powered through a standard electrical outlet.
*generators are offered for park/beach events for an additional $100 charge.
What inventory do you have?
Our inventory is ever growing, but we currently have the following items.
Every Letter A-Z
Every Number 0-10
Heart Symbol
Baseball
Seashell
Hashtag
Flower
Ring
Period
Do you offer pickup options?
Yes, we are pleased to starting in October we will be offering pickup options for 3 items or less. For weekend events are pickups are often picked up on Friday and returned on the follow Monday.
Where are the marquees made?
Proudly made in the USA.
What toppers do you have?
“The”
“Class Of”
“Baby”
How do I book my event?
All events should be inquired through our online form. We will then provide you a quote via email. Once you confirm you’d like to book we will send an invoice. A 50% deposit must be paid to secure your event date and letters/numbers/symbols. The remainder is due 2 weeks prior to your event. If your event is booked within a 2 week window, the full payment will be collected at time of booking.
Do you offer colored letters?
Currently, all of our letters are white with clear bulbs. To add a pop of color, we do offer colored bulbs for an additional charge of $10 per marquee.
For all other questions that may come up during the planning phase of your event, please feel free to email us at hello@alphalitorangecounty or note your question in your inquiry form.